TERMS AND CONDITIONS

BillByte Mobile Application

Terabyte S.A.S Colombia

Edificio Avante 93, Cl. 93 #1527, Bogotá, Colombia

Phone: +57 310 852 91 63

Email: comercial@terabyte.com.co

Website: https://www.terabyte.com.co/

Software: https://s.billbyte.com.co/

Effective Date: January 12, 2026

1. ACCEPTANCE OF TERMS

Welcome to BillByte. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Terabyte S.A.S ("Company," "we," "us," or "our") regarding your access to and use of the BillByte mobile application ("App," "Application," or "Service").

By downloading, installing, accessing, or using the BillByte application, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease all use of the Application and uninstall it from your device.

Important: These Terms apply to all users of BillByte, including but not limited to accountants, auditors, business owners, and enterprise employees who access the Application.

2. DESCRIPTION OF SERVICES

BillByte is a comprehensive mobile application designed for tax management, accounting, and financial compliance. The Application provides the following services and features:

3. USER REGISTRATION AND ACCOUNT SECURITY

3.1 Account Creation

To access the full functionality of BillByte, you must create an account or be granted access by your organization's administrator. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Credentials

You are responsible for maintaining the confidentiality of your account credentials, including your username, password, and any biometric authentication data. You agree to:

3.3 Multiple Accounts

BillByte supports multiple user accounts on a single device. Each account maintains separate encrypted credential storage. You acknowledge that:

4. BIOMETRIC AUTHENTICATION

4.1 Biometric Data Collection

BillByte utilizes device-native biometric authentication systems (Face ID, Touch ID, or fingerprint recognition) to provide secure and convenient access to your account. We do not collect, store, or have access to your actual biometric data. All biometric authentication is handled exclusively by your device's operating system.

4.2 Biometric Authentication Consent

By enabling biometric authentication in BillByte, you consent to:

4.3 Security Limitations

While biometric authentication provides enhanced security, you acknowledge that:

5. DATA STORAGE AND SYNCHRONIZATION

5.1 Local Data Storage

BillByte stores data locally on your device using encrypted SQLite databases and IndexedDB. This local storage enables offline functionality and improves application performance.

5.2 Automatic Synchronization

The Application performs automatic background synchronization with our servers every 4 minutes. This synchronization:

5.3 Manual Synchronization

You can manually trigger synchronization at any time using the pull-to-refresh gesture available on all application pages.

5.4 Media Assets

BillByte automatically downloads and caches user profile photos and company logos for display within the Application. These assets are stored locally and are available for offline access.

6. PUSH NOTIFICATIONS

6.1 Notification System

BillByte uses Firebase Cloud Messaging (FCM) for Android and Apple Push Notification Service (APNS) for iOS to deliver push notifications. By using the Application, you consent to receive:

6.2 Token Management

The Application automatically generates and manages push notification tokens. These tokens are:

6.3 Opting Out

You may disable push notifications at any time through your device's system settings. However, disabling notifications may limit your ability to receive important tax deadline alerts and system updates.

7. ERROR ANALYTICS AND MONITORING

7.1 Automatic Error Capture

BillByte includes an automatic error analytics system that captures application errors and crashes. This system:

7.2 Purpose of Analytics

Error analytics data is used exclusively for:

7.3 Data Collected

Error reports may include:

8. USER OBLIGATIONS AND PROHIBITED CONDUCT

8.1 Acceptable Use

You agree to use BillByte only for lawful purposes and in accordance with these Terms. You agree not to:

8.2 Data Accuracy

While we strive to provide accurate and up-to-date information, you are responsible for:

9. INTELLECTUAL PROPERTY RIGHTS

9.1 Ownership

The BillByte Application, including all content, features, functionality, source code, designs, graphics, user interface, and documentation, is owned by Terabyte S.A.S and is protected by Colombian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

9.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

9.3 Restrictions

You may not:

9.4 User Content

You retain ownership of any data, documents, or content you upload to the Application. By uploading content, you grant us a limited license to store, process, and display such content solely for the purpose of providing the Service to you.

10. THIRD-PARTY SERVICES

10.1 Third-Party Integration

BillByte integrates with the following third-party services:

10.2 Third-Party Terms

Your use of third-party services through BillByte is subject to the respective terms and conditions of those third-party providers. We are not responsible for:

11. DISCLAIMERS AND LIMITATION OF LIABILITY

11.1 Disclaimer of Warranties

THE APPLICATION IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

11.2 Professional Advice Disclaimer

BillByte provides information and tools for tax management and accounting purposes. However:

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TERABYTE S.A.S, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

11.4 Maximum Liability

In no event shall our total liability to you for all damages exceed the amount paid by you to us in the twelve (12) months preceding the claim, or one hundred US dollars (USD $100.00), whichever is greater.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Terabyte S.A.S and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

13. SERVICE MODIFICATIONS AND AVAILABILITY

13.1 Right to Modify

We reserve the right to:

13.2 Updates and Upgrades

We may provide updates, patches, or upgrades to the Application. You agree to:

13.3 Service Availability

While we strive to maintain high availability, we do not guarantee that the Application will be available at all times. Service may be unavailable due to:

14. TERMINATION

14.1 Termination by User

You may terminate your use of the Application at any time by:

14.2 Termination by Company

We reserve the right to suspend or terminate your access to the Application immediately, without prior notice or liability, for any reason, including but not limited to:

14.3 Effect of Termination

Upon termination:

15. DATA RETENTION AND DELETION

15.1 Data Retention

We retain your data for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

15.2 Data Deletion Requests

You may request deletion of your account and associated data by contacting us at comercial@terabyte.com.co. We will process your request within 30 days, subject to:

15.3 Local Data

Data stored locally on your device will remain until you uninstall the Application or clear application data through your device settings.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Colombia, without regard to its conflict of law provisions.

16.2 Jurisdiction

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Bogotá, Colombia, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.

16.3 Dispute Resolution

Before filing a legal claim, you agree to attempt to resolve any dispute informally by contacting us at comercial@terabyte.com.co. We will attempt to resolve the dispute informally within 30 days.

16.4 Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

17. CHANGES TO TERMS

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect through:

By continuing to access or use the Application after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Application.

18. GENERAL PROVISIONS

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Terabyte S.A.S regarding the use of the Application and supersede all prior agreements and understandings.

18.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

18.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

18.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

18.6 Export Compliance

You agree to comply with all applicable export and import control laws and regulations in your use of the Application.

19. CONTACT INFORMATION

If you have any questions, concerns, or complaints regarding these Terms or the Application, please contact us at:

Terabyte S.A.S Colombia

Address: Edificio Avante 93, Cl. 93 #1527, Bogotá, Colombia

Phone: +57 310 852 91 63

Email: comercial@terabyte.com.co

Website: https://www.terabyte.com.co/

Software: https://s.billbyte.com.co/

20. ACKNOWLEDGMENT

BY USING THE BILLBYTE APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE APPLICATION.

PRIVACY POLICY

BillByte Mobile Application

Effective Date: January 12, 2026

1. INTRODUCTION

Terabyte S.A.S ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the BillByte mobile application ("Application" or "App"). Please read this Privacy Policy carefully.

By using BillByte, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Application.

Important: This Privacy Policy should be read in conjunction with our Terms and Conditions. This Privacy Policy applies to all users of BillByte worldwide.

2. INFORMATION WE COLLECT

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Personal information may include:

2.2 Authentication Information

We collect and store authentication credentials, including:

Biometric Data: We do NOT collect or store your biometric data (fingerprints, facial recognition data, etc.). All biometric authentication is handled exclusively by your device's operating system. We only receive confirmation of successful or failed authentication.

2.3 Financial and Tax Information

Through your use of the Application, we may collect and process:

2.4 Device Information

We automatically collect certain information about your device, including:

2.5 Usage Information

We collect information about your interaction with the Application:

2.6 Error and Diagnostic Information

Our error analytics system automatically collects:

2.7 Push Notification Tokens

We collect and store:

2.8 Media Assets

We collect and process:

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 To Provide and Maintain the Service

3.2 To Improve User Experience

3.3 To Send Notifications

3.4 To Ensure Security and Prevent Fraud

3.5 To Analyze and Improve the Application

3.6 To Communicate With You

3.7 To Comply With Legal Obligations

4. DATA STORAGE AND SECURITY

4.1 Local Data Storage

BillByte stores data locally on your device using:

4.2 Server Storage

Data synchronized to our servers is stored:

4.3 Security Measures

We implement multiple layers of security:

4.4 Data Backup

We maintain regular backups of your data to prevent data loss. Backups are:

4.5 Security Limitations

While we implement strong security measures, you acknowledge that:

5. DATA SYNCHRONIZATION

5.1 Automatic Synchronization

BillByte performs automatic background synchronization every 4 minutes. During synchronization:

5.2 Manual Synchronization

You can trigger manual synchronization at any time. This provides:

5.3 Offline Access

Locally stored data remains accessible when offline. However:

6. SHARING AND DISCLOSURE OF INFORMATION

6.1 We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6.2 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf:

These service providers are contractually obligated to:

6.3 Within Your Organization

If you use BillByte through an enterprise or organization account:

6.4 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

6.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide you with choices regarding your information.

6.6 Aggregate and Anonymized Data

We may share aggregate or anonymized data that cannot be used to identify you:

7. YOUR PRIVACY RIGHTS

7.1 Access and Portability

You have the right to:

7.2 Correction and Update

You have the right to:

7.3 Deletion

You have the right to:

Note: Some information may be retained as required by law or for legitimate business purposes.

7.4 Opt-Out Rights

You have the right to:

7.5 Exercising Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within 30 days and may require verification of your identity before processing your request.

8. CHILDREN'S PRIVACY

BillByte is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at comercial@terabyte.com.co.

If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information from our servers.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we ensure that:

By using BillByte, you consent to the transfer of your information to our facilities and to the third parties with whom we share it as described in this Privacy Policy.

10. DATA RETENTION

We retain your personal information for as long as necessary to:

10.1 Retention Periods

10.2 Deletion

When we no longer need your information or when you request deletion:

11. COOKIES AND TRACKING TECHNOLOGIES

As a native mobile application, BillByte does not use traditional web cookies. However, we use similar tracking technologies:

11.1 Local Storage

We use local storage technologies to:

11.2 Analytics Technologies

We use analytics technologies to:

11.3 Your Choices

You can:

12. THIRD-PARTY SERVICES AND LINKS

BillByte integrates with third-party services, including:

These third-party services have their own privacy policies:

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies before using their services through our Application.

13. SECURITY BREACH NOTIFICATION

In the event of a data breach that affects your personal information:

Notifications will be sent via:

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

14.1 Notification of Changes

When we make material changes to this Privacy Policy, we will:

14.2 Your Acceptance

By continuing to use BillByte after changes take effect, you accept the updated Privacy Policy. If you do not agree to the changes, you should stop using the Application and delete your account.

14.3 Review

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Terabyte S.A.S Colombia

Privacy Officer

Address: Edificio Avante 93, Cl. 93 #1527, Bogotá, Colombia

Phone: +57 310 852 91 63

Email: comercial@terabyte.com.co

Website: https://www.terabyte.com.co/

Software: https://s.billbyte.com.co/

We will respond to all legitimate requests within 30 days. In some cases, we may require additional information to verify your identity before responding to your request.

16. YOUR CONSENT

By using BillByte, you consent to this Privacy Policy and agree to its terms. You acknowledge that: